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FAQ

Find the answers you want here

  • ?
    What is the waterproof rating of the cobot?
    ...
    The cobot body has a protection rating of IP54, with an option for IP66.
  • ?
    What are the current models of FAIRINO products?
    ...
    Currently on sale are FR3, FR5, FR10, FR16, FR20
  • ?
    Where can I find an explanation of the use of the Teach-In interface?
    ...
    Refer to the documentation website for detailed instructions on how to use the commands:
    https://fr-documentation.readthedocs.io/zh_CN/latest/CobotsManual/intro.html
    Command video learning reference: https://space.bilibili.com/403938280
  • ?
    Can I connect safety stop and emergency stop?
    ...
    The control box provides two emergency stops and two safety stops, which need to be wired in the corresponding IO ports according to the picture schematic.
  • ?
    What should I do if the robot does not power up after powering up?
    ...
    Perform the following troubleshooting:
    ①Check whether the emergency stop button on the button box is loosened, note that after loosening, it needs to be restarted by power off.
    ② After power off, whether the button box is correctly inserted into the control box connector, can be plugged and unplugged to check. Whether the controller and the robot body are connected properly, you need to focus on checking whether the place is loose, can be re-plugged.
    If not solved, please contact with after-sales support personnel.
  • ?
    After the robot is powered on, the three-color light cycles all the time, and it can't be turned to green light always on for normal use, what should I do?
    ...
    After power off, unplug the robot connecting cable, power cable and button box connecting cable again to make sure all the wires are connected correctly, and then power on again. If it is not solved, please contact the after-sales support staff.
  • ?
    What languages are supported for secondary development?
    ...
    Support C#, python, Java, ROS, C++ and other secondary development, python, C++, ROS related content can be downloaded from the official website.
  • ?
    Robot reported x-axis out of soft limit, how to deal with?
    ...
    There is a soft limit for the robot joints, when the soft limit is exceeded, this fault will be reported, you need to press and hold the robot end protruding button, wait for the end to enter the white cyan light, drag in the opposite direction, only until the error is cleared.
  • ?
    How to reset the robot's ip settings?
    ...
    Support software version 3.5.8 and later, users can reset the ip address and configuration by the following methods after configuring the controller address:
    ①After normal power-on, long press the button on the button box for 30s as shown in the picture (the left picture is the button box of the integrated mini control box, and the right picture is the button box of the standard control box, note that the two kinds of buttons are not the same as the buttons pressed by the two button boxes) until the end of the green light flashes 5 times, then shut down the machine and restart it, and the web site can be restored to the factory settings by default.
    ② Computer network cable directly connected to the button box port, open the browser, computer login 192.168.58.2 address (note that the user's computer IP address needs to be changed to 192.168.58.xx), you can log in the normal teaching interface.

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